Top AI Automation Agencies in New York

Looking for the top AI automation agencies in New York to drive innovation and efficiency in your business?

New York City has emerged as a powerhouse for AI-driven transformation, with companies across industries turning to specialized agencies to implement artificial intelligence and automation solutions. Whether you’re aiming to streamline business processes with intelligent workflows, enhance customer experiences through AI, or optimize your marketing with data-driven automation, partnering with the right agency can make a measurable difference in outcomes.

New York’s vibrant tech ecosystem – bolstered by significant investment in AI startups and a deep talent pool – means many of the nation’s leading AI automation firms call the city home. These agencies bring expertise in areas like robotic process automation (RPA), machine learning, conversational AI, and data analytics, helping businesses integrate cutting-edge technology into their operations. From global consulting giants to nimble startups, each of the firms below has a track record of using AI to deliver results, whether it’s reducing manual workloads, improving decision-making with predictive analytics, or scaling personalized customer interactions through automation.

Below is our curated list of the top 15 AI automation agencies in New York, each known for their innovative solutions, technical expertise, and client-focused approach to AI. Each entry includes an overview of services, industries, locations, and contact information to help you find the ideal partner for your AI and automation needs.

UFO

• Website: uforocks.com
• Founded: 2007
• Services: SEO, PPC, social advertising, conversion optimization, and email marketing
• Industries served: eCommerce, business services, medical, legal, and consumer products & services
• Locations: Cincinnati, OH; Columbus, OH; Portland, OR
• Contact: (513) 549‑7355 | [email protected]

UFO Performance Marketing describes itself as an engineering firm for marketing, using experimental design and measurement frameworks to tie performance back to revenue. Founded in 2007, the agency combines strategic thinking with technological expertise to deliver custom pay-per-click (PPC), search engine optimization (SEO), and full‑funnel marketing strategies. UFO’s data-driven approach and focus on measurable results have made it a trusted partner for clients across retail, healthcare, legal, and more, even as it continues to expand beyond its Midwest origins.

Kyndryl

• Website: kyndryl.com
• Founded: 2021
• Services: IT infrastructure management, cloud services, AI-powered automation, and digital transformation consulting
• Industries served: Global enterprises across finance, telecom, manufacturing, government, and more
• Locations: New York, NY (Headquarters); offices worldwide in 60+ countries
• Contact: (855) 596‑3795 | [email protected]

Kyndryl is a leading IT infrastructure services provider formed from IBM’s 2021 spin-off of its managed services business. Headquartered in New York City, Kyndryl designs, builds, and manages large-scale technology systems for enterprises worldwide. In addition to traditional IT services, Kyndryl offers AI-driven automation solutions and advisory services to help organizations modernize their operations. The company’s expertise ranges from cloud and mainframe services to implementing intelligent automation and analytics, making it the world’s largest provider in its space. Kyndryl’s client-first approach and deep technical resources enable Fortune 500 companies to achieve greater resiliency, efficiency, and innovation through technology.

UiPath

• Website: uipath.com
• Founded: 2005
• Services: Robotic process automation (RPA) software, AI-powered business process automation, and enterprise automation platform solutions
• Industries served: Financial services, healthcare, manufacturing, retail, public sector, and more
• Locations: New York, NY (Headquarters); plus offices globally in North America, Europe, and Asia
• Contact: (844) 432‑0455 | [email protected]

UiPath is a global leader in robotic process automation, originally founded in Romania and now headquartered in New York City. The company provides an end-to-end automation platform that allows organizations to develop software bots and AI assistants to automate repetitive tasks and complex workflows. UiPath’s solutions are used in banking, insurance, hospitals, government agencies, and many other sectors to improve efficiency and accuracy. With roots dating back to 2005, UiPath has spearheaded the democratization of automation technology, combining machine learning and computer vision so businesses can offload routine processes to “digital workers.” Its platform, known for ease of use and scalability, enables clients to achieve significant cost savings and productivity gains while freeing up employees for higher-value work.

Hyperscience

• Website: hyperscience.com
• Founded: 2014
• Services: Intelligent document processing, AI-based data extraction, workflow automation, and hyperautomation platform
• Industries served: Financial services, insurance, healthcare, government, and other document-intensive sectors
• Locations: New York, NY (HQ); Sofia, Bulgaria; London, UK
• Contact: (415) 944‑9737 | [email protected]

Hyperscience is a market leader in hyperautomation, offering an AI-powered platform that reads and processes documents automatically at scale. Headquartered in New York, Hyperscience uses advanced machine learning to turn unstructured content (like forms, invoices, and claims) into structured data with high accuracy. Founded in 2014, the company has grown rapidly by helping organizations in insurance, banking, healthcare, and the public sector eliminate manual data entry and streamline complex back-office workflows. Hyperscience’s technology “learns” to interpret and classify documents, enabling faster decisions and cost savings. By integrating with human review when needed, the platform continuously improves over time. With offices in the US and Europe, Hyperscience powers mission-critical processes for Fortune 500 clients, improving efficiency while allowing staff to focus on more meaningful work.

NoGood

• Website: nogood.io
• Founded: 2016
• Services: Growth marketing, AI-driven advertising, content marketing, SEO, and performance marketing analytics
• Industries served: SaaS and technology startups, eCommerce brands, B2B services, and consumer apps
• Locations: New York, NY (Headquarters); Los Angeles, CA; Miami, FL
• Contact: (310) 620‑8199 | [email protected]

NoGood is a fast-growing growth marketing agency based in NYC, specializing in helping startups and enterprises unlock rapid growth through data-driven strategies. Founded in 2016, NoGood has made a name for itself by combining creative marketing with cutting-edge analytics and AI tools. The agency’s “growth squad” includes marketers, creatives, and data scientists who craft campaigns to quickly scale customer acquisition and revenue. NoGood’s services span content creation, performance advertising (search and social), conversion rate optimization, and even AI-powered customer segmentation through its internal NoGood AI Lab. The firm works with a range of companies – from SaaS and B2B tech to direct-to-consumer brands – emphasizing clear ROI and continual experimentation. Known for its cheeky motto (“we’re NoGood for traditional marketing”), the agency has earned trust from venture-backed startups and Fortune 500 brands alike by delivering measurable, sustainable growth.

Fractal Analytics

• Website: fractal.ai
• Founded: 2000
• Services: AI and analytics consulting, data science solutions, machine learning product development, and decision support platforms
• Industries served: Consumer packaged goods, insurance, healthcare, life sciences, retail, financial services, and technology
• Locations: New York, NY (Co-HQ); Mumbai, India (Co-HQ); plus offices in London, Singapore, etc.
• Contact: +1 (847) 942‑0310 | [email protected]

Fractal Analytics (now known simply as Fractal) is a globally recognized artificial intelligence company that provides advanced analytics and AI solutions to Fortune 500 clients. With dual headquarters in New York City and Mumbai, Fractal has grown since 2000 into one of the largest AI service providers. The company’s offerings include data science consulting, development of custom AI tools, and industry-focused analytics products (such as those for forecasting, image recognition, or personalization). Fractal’s mission is to power human decisions with AI – whether that’s helping CPG companies optimize supply chains, enabling insurers to detect fraud with machine learning, or assisting healthcare firms in improving diagnostic accuracy. The firm serves a wide array of industries and is known for its ability to combine deep business domain knowledge with state-of-the-art AI techniques. Fractal’s long history in analytics, coupled with its global talent pool, has made it a go-to partner for enterprises seeking to become more “decision-driven” through AI.

WorkFusion

• Website: workfusion.com
• Founded: 2010
• Services: Intelligent automation software, robotic process automation (RPA) platform, AI-driven workforce solutions (especially for financial services)
• Industries served: Banking and financial services, insurance, healthcare, and other sectors with high-volume manual processes
• Locations: New York, NY (Headquarters); Dublin, Ireland; Warsaw, Poland; Hyderabad, India
• Contact: (646) 453‑7974 | [email protected]

WorkFusion is an AI automation company that offers a leading platform for intelligent automation and RPA. Founded in 2010 in New York, WorkFusion initially emerged from research at MIT and has since become a key player in automating enterprise operations. The WorkFusion platform combines software bots with built-in AI skills to handle tasks like data entry, document processing, and compliance checks, particularly in banking and insurance domains (e.g., anti–money laundering, account opening, claims processing). The company’s “Digital Workers” are pre-trained AI agents tailored for specific roles, allowing organizations to automate complex processes more quickly. WorkFusion emphasizes a “human-in-the-loop” approach: routine work is handled by bots, while exceptions are escalated to human employees, and the AI learns from those human decisions over time. With global offices and a strong roster of financial industry clients, WorkFusion enables businesses to increase productivity, reduce operational risk, and save costs by automating thousands of hours of manual work.

Amelia (IPsoft)

• Website: amelia.ai
• Founded: 1998
• Services: Conversational AI and virtual agents, IT service desk automation, cognitive customer service solutions
• Industries served: Banking, telecommunications, healthcare, insurance, and enterprise IT services
• Locations: New York, NY (Headquarters); offices across North America, Europe, and Asia
• Contact: (212) 708‑5500 | [email protected]

Amelia (formerly IPsoft) is a pioneer in conversational artificial intelligence and autonomic IT operations, known for its AI persona “Amelia.” Headquartered in New York and founded in 1998, the company has decades of experience building AI systems that can understand natural language, learn, and assist humans in a business setting. Amelia is deployed as a digital customer service agent and as an IT helpdesk assistant for many large enterprises, handling inquiries via voice or chat with human-like interaction. IPsoft’s platform can automate a wide range of service desk tasks – from resetting passwords to answering complex customer queries – all while integrating with backend systems. Amelia’s advanced natural language processing and context management have earned it recognition as one of the most lifelike AI agents in the market. Beyond customer support, the company’s solutions also include automating repetitive IT infrastructure processes. With global delivery capabilities, Amelia (IPsoft) helps organizations improve service quality 24/7, reduce support costs, and enhance user experiences through AI-driven automation.

Tinuiti

• Website: tinuiti.com
• Founded: 2004
• Services: Digital marketing and e-commerce optimization, AI-powered media buying, paid search & social advertising, Amazon & marketplace management, and data analytics
• Industries served: Retail and eCommerce, direct-to-consumer brands, CPG, fashion, and subscription services
• Locations: New York, NY (Headquarters); plus offices across the US including Philadelphia, San Diego, and Seattle
• Contact: (833) 846‑8484 | [email protected]

Tinuiti is the largest independent performance marketing agency in the US, known for its full-funnel approach to advertising and media optimization. Headquartered in New York, Tinuiti was founded in 2004 (originally as Elite SEM) and has since grown into a 1,200+ person firm specializing in data-driven marketing across Google, Facebook, Amazon, and beyond. The agency leverages proprietary AI tools – such as its Bliss Point media mix modeling platform – to optimize ad spend and marketing ROI for clients. Tinuiti’s services cover everything from managing search engine and social media ad campaigns to improving Amazon marketplace sales and CRM/email marketing. They emphasize analytics and measurement at each stage, aligning campaigns tightly with clients’ business goals. Having won awards for both growth and workplace culture, Tinuiti serves brands ranging from emerging DTC startups to established retail giants. The agency’s ability to integrate creative, media, and data science has helped many companies scale customer acquisition efficiently while adapting quickly to changes in the digital landscape.

Cognitiv

• Website: cognitiv.ai
• Founded: 2015
• Services: Programmatic advertising powered by deep learning, custom AI algorithms for media buying, predictive audience targeting, and marketing data science
• Industries served: Advertising and media (serving brands in eCommerce, gaming, finance, and other sectors with programmatic ad spend)
• Locations: New York, NY
• Contact: (917) 768‑2600 | [email protected]

Cognitiv is an artificial intelligence marketing company that develops deep learning algorithms for programmatic advertising. Based in New York and founded in 2015, Cognitiv offers marketers a platform to create custom AI models that optimize their digital ad campaigns. Unlike traditional ad-tech solutions that rely on static rules or generic machine learning, Cognitiv builds neural networks tailored to a client’s own data and goals – for example, predicting which ad impressions are most likely to convert or which creative will perform best. This AI-driven approach allows advertisers to improve bidding strategies, audience targeting, and media allocation dynamically in real time. Cognitiv’s services are especially valuable for brands and agencies managing large programmatic budgets who seek an edge through better automation and insight. From e-commerce retailers looking to maximize return on ad spend to gaming companies seeking high-value users, Cognitiv’s algorithms help clients out-perform standard marketing benchmarks. With a team of experienced ad-tech innovators, Cognitiv is bringing cutting-edge deep learning techniques to the forefront of digital marketing in New York’s advertising scene.

ASAPP

• Website: asapp.com
• Founded: 2014
• Services: AI-native customer service solutions, contact center automation, real-time agent assistance, and generative AI chatbots
• Industries served: Telecommunications, financial services, travel & hospitality, retail, and other sectors with large customer support operations
• Locations: New York, NY (Headquarters); offices in Silicon Valley and Buenos Aires, Argentina
• Contact: (646) 386‑8639 | [email protected]

ASAPP is a New York-based AI research and software company focused on enhancing customer service performance through artificial intelligence. Founded in 2014, ASAPP has developed a platform that uses AI “native” to contact centers, meaning it automates and augments the work of customer service agents in real time. ASAPP’s machine learning models can assist agents during live calls or chats by suggesting optimal responses, identifying next-best actions, and even automatically handling simpler customer inquiries end-to-end. For complex interactions, their AI works in tandem with humans (often referred to as human-in-the-loop), monitoring conversations and providing guidance to resolve issues faster. ASAPP also offers GenerativeAgent®, a generative AI system capable of carrying on sophisticated dialogs with customers. Major enterprises in telecom, banking, and travel have leveraged ASAPP to improve metrics like average handle time, sales conversion in service calls, and overall customer satisfaction. With one of the industry’s largest machine learning research teams, ASAPP stands out for pushing the envelope in practical AI applications that make customer support more efficient and effective at scale.

IBM

• Website: ibm.com
• Founded: 1911
• Services: Enterprise AI solutions, hybrid cloud services, process automation, analytics and consulting (including IBM Watson AI, data platforms, and IT infrastructure services)
• Industries served: Banking, healthcare, retail, manufacturing, government, and virtually all major sectors
• Locations: Armonk, NY (Global Headquarters); worldwide operations in 170+ countries
• Contact: (800) 426‑4968

IBM, short for International Business Machines, is a technology titan that has been at the forefront of computing and artificial intelligence for decades. Headquartered in Armonk, New York, IBM offers a vast array of AI and automation services for enterprises – from its IBM Watson AI platform to business process automation tools and AI-powered consulting through IBM Consulting. IBM helps companies deploy solutions like conversational AI chatbots, predictive maintenance systems, and intelligent supply chain platforms. It also provides IBM Cloud Pak for Automation, a suite integrating robotic process automation (RPA), document processing, and workflow orchestration. In healthcare, IBM’s AI assists in clinical decision support; in finance, it powers risk analytics and customer insights; in retail, it enables personalized marketing – the list is extensive. As one of the world’s oldest and largest IT firms, IBM brings deep industry expertise and research-driven innovation (including a storied AI research lab) to each client engagement. Businesses turn to IBM for high-performance, scalable AI solutions and guidance on digital transformation, trusting its century-long legacy of technological leadership.

Genpact

• Website: genpact.com
• Founded: 1997
• Services: Digital process transformation, AI and analytics services, intelligent automation, and business process outsourcing (BPO)
• Industries served: Financial services, consumer goods, manufacturing, life sciences, high-tech, and more (serving many Fortune 500 companies)
• Locations: New York, NY (Headquarters); global delivery centers across North America, Europe, Asia, and Latin America
• Contact: (212) 896‑6600 | [email protected]

Genpact is a global professional services firm that helps organizations digitally transform their business processes through a blend of automation, analytics, and expert process re-engineering. Originating as a General Electric unit in 1997 and now headquartered in New York, Genpact has evolved into a leader in AI-powered outsourcing and digital operations. The company’s services range from running core business processes (finance & accounting, procurement, customer service, etc.) to implementing intelligent automation and AI solutions that can handle repetitive tasks. Genpact often partners with leading AI and RPA technologies to deploy solutions like automated invoice processing, supply chain forecasting, or predictive risk analytics for its clients. With over 100,000 employees worldwide, Genpact serves industries such as banking (e.g., loan processing automation), consumer goods (trade promotions analytics), healthcare (claims management), and many more. The firm’s approach – encapsulated in its tagline “Transformation happens here” – is to marry deep process knowledge with cutting-edge AI/ML tools. By doing so, Genpact drives better efficiency, customer experience, and agility for companies, often delivering outcome-based results such as cost reduction or revenue uplift as part of its managed services.

Beyond Agency

• Website: beyond.agency
• Founded: 2020
• Services: Marketing consultancy, AI-driven automation integration, CRM and operations optimization, branding, web design, and content creation
• Industries served: Diverse, including technology, finance, consumer brands, and professional services
• Locations: New York, NY (Headquarters); London, UK
• Contact: [email protected]

Beyond Agency (stylized as BEYOND) is a modern digital agency that blends marketing, creativity, and automation technology to help businesses grow. Based in New York with a presence in London, Beyond prides itself on using data and AI to amplify marketing ROI and streamline operations for its clients. The agency offers end-to-end services: strategic consulting to identify growth opportunities, implementation of AI & automation (for example, setting up marketing automation workflows or chatbots), as well as creative execution in branding, website development, and content marketing. Since its founding in 2020, Beyond Agency has positioned itself as an all-in-one partner for companies looking to scale efficiently. It has experience across multiple sectors, tailoring its approach to each client – a fintech startup might engage Beyond to automate customer onboarding and run AI-enhanced ad campaigns, whereas an eCommerce brand might use Beyond’s services to optimize its CRM, email marketing, and site UX. With a focus on measurable outcomes, BEYOND helps businesses leverage cutting-edge tech (like AI tools and no-code platforms) alongside compelling creative strategies, ensuring that marketing efforts don’t just look good but also perform brilliantly.

Deloitte Digital

• Website: deloitte.com/digital
• Founded: 1845 (as Deloitte); Deloitte Digital unit established 2012
• Services: AI strategy and consulting, cognitive automation, data analytics, digital experience design, and end-to-end enterprise transformation solutions
• Industries served: All major industries, including finance, healthcare, consumer, energy, and government
• Locations: New York, NY (Deloitte U.S. Headquarters); offices in 150+ countries
• Contact: (212) 489‑1600

Deloitte Digital is the innovative consulting arm of Deloitte, one of the “Big Four” professional services firms. From its U.S. headquarters in New York, Deloitte Digital combines the breadth of Deloitte’s industry expertise with cutting-edge technology capabilities to help organizations reinvent themselves in the digital era. In the realm of AI and automation, Deloitte assists clients with strategy, development, and implementation of solutions at scale – whether deploying intelligent automation in an insurance company’s underwriting process, building predictive models for a retailer’s supply chain, or creating a seamless AI-enhanced customer experience for a telecom. Deloitte’s teams can handle everything from upfront advisory (identifying high-impact AI use cases, ensuring ethical AI practices) to the technical build and integration of AI systems (like custom machine learning models, RPA bots, or cognitive agents) into a client’s operations. Deloitte Digital also emphasizes human-centered design, ensuring that the technology solutions align with user needs and business objectives. With vast global resources and a workforce that includes data scientists, UX designers, and industry specialists, Deloitte Digital is often the partner of choice for large-scale AI transformation projects. Companies engaging Deloitte benefit from its proven frameworks, alliances with leading tech providers, and a track record of delivering tangible business outcomes through AI and automation.

Summary

New York’s top AI automation agencies span a dynamic mix of specialties – from marketing-focused firms and AI product innovators to global consulting powerhouses. Each of the 15 companies above brings unique strengths: some excel in automating business processes and IT operations, others in leveraging AI for customer service or marketing optimization. Collectively, these agencies are helping businesses work smarter, whether by deploying intelligent bots to handle routine tasks or by using advanced analytics to drive strategic decisions. As AI becomes ever more integral to competitive strategy, New York’s ecosystem of automation experts offers enterprises of all sizes the guidance and solutions to harness this technology for real results. By partnering with the right agency, companies can accelerate their digital transformation and ensure they remain at the forefront of innovation in 2025 and beyond.